At LAMY India, operated by FCE Lifestyles Private Limited, we strive to provide you with the best products and services. Please read our cancellation, return, and exchange policy carefully before placing an order.

Order Cancellation

1) If you wish to cancel an order placed on www.lamy.com/en-in, please send us an email at support@lamyshop.in within 12 hours of placing the order.
2) While emailing, please ensure you mention the reason for cancellation along with your order details.
3) Cancellations requested after 12 hours of order placement will not be accepted.

Return & Exchange Policy

1) Orders placed on www.lamy.com/en-in are not eligible for return or exchange, unless cancelled as per the above cancellation guidelines.
2) Please make sure you review your order carefully before confirming your purchase.

Refund Process

1) Once your cancellation request is accepted, we will initiate a refund.
2) The refund process may take 7–10 working days for the amount to reflect in your bank account, depending on your payment method and bank processing times.

Contact Us

For any cancellation-related queries, please write to us at:
FCE Lifestyles Private Limited.
Email: support@lamyshop.in