We are always working on expanding this list even further.
"}},{"@type":"Question","name":"What is the difference to the Apple Pencil products?","acceptedAnswer":{"@type":"Answer","text":"The main differences between the LAMY safari note+ and the Apple Pencil products are...
- the ergonomic hand design of the LAMY safari note+
- the iconic cap with temples, which – when put on – protects the tip and the LAMY safari note+ from unintentionally rolling away
- the replaceable tip, which, thanks to its special nature, allows writing to be less noisy
- the ability to load the LAMY safari note+ while writing
The LAMY safari note+ is compatible with almost all iPad models, these are iPad (6th, 7th, 8th, 9th, 10th), iPad mini (5th, 6th), iPad Air (3rd, 4th, 5th), iPad Pro 11" (1st, 2nd, 3rd, 4th), iPad Pro 12.9" (3rd, 4th, 5th, 6th). A current list can always be found here: https://lamy.com/noteplus
"}},{"@type":"Question","name":"How do I connect the LAMY safari note+ to my iPad?","acceptedAnswer":{"@type":"Answer","text":"All functions of the LAMY safari note+, except for the pressure sensitivity and the assignment of the function buttons, work immediately and without any installation or configuration on any compatible iPad. It is important that neither an Apple Pencil nor a stylus from another manufacturer is paired with the iPad. Please unpair them first.
"}},{"@type":"Question","name":"How long do the tips last?","acceptedAnswer":{"@type":"Answer","text":"It is difficult to give precise information as this depends very much on individual handling and use.
"}},{"@type":"Question","name":"How do I charge the LAMY safari note+?","acceptedAnswer":{"@type":"Answer","text":"Insert one plug of the included cable (USB-C to USB-A) into the socket at the top of the LAMY safari note+ and the other plug into a standard power supply with a USB-A socket. In principle, charging on a laptop or iPad is also possible. Please note that the stated charging times for a full charge refer to charging with a power adapter. The exact specifications for a suitable power supply are: 5 V DC, min. 0.5 A, max. 3 A (15W).
"}},{"@type":"Question","name":"Can I plug a charging cable directly into the iPad to charge?","acceptedAnswer":{"@type":"Answer","text":"Yes. Charging directly on the iPad is possible in principle, but not with the cable included in delivery.
"}},{"@type":"Question","name":"Can I plug a charging cable directly into my laptop to charge?","acceptedAnswer":{"@type":"Answer","text":"Yes.
"}},{"@type":"Question","name":"How long does the LAMY safari note+ battery last?","acceptedAnswer":{"@type":"Answer","text":"With continuous use, the battery lasts about 10 hours. Please note, however, that – as with any battery – performance can decrease over time.
"}},{"@type":"Question","name":"The LED on my LAMY safari note+ lights up red. What does that mean?","acceptedAnswer":{"@type":"Answer","text":"If the LED on the LAMY safari note+ lights up constantly red, this means that its battery level is at 20% or lower. Please recharge your LAMY safari note+.
"}},{"@type":"Question","name":"The battery of my LAMY safari note+ was almost empty. I then plugged in the charging cable. What do I have to do to get it to charge?","acceptedAnswer":{"@type":"Answer","text":"Insert one plug of the included cable (USB-C to USB-A) into the socket at the top of the LAMY safari note+ and the other plug into a standard power supply with a USB-A socket. In principle, charging on a laptop or iPad is also possible. Please note that the stated charging times for a full charge refer to charging with a power adapter. The exact specifications for a suitable power supply are: 5 V DC, min. 0.5 A, max. 3 A (15W).
"}},{"@type":"Question","name":"Can I change/replace the battery of the LAMY safari note+?","acceptedAnswer":{"@type":"Answer","text":"No.
"}},{"@type":"Question","name":"How can I tell that the LAMY safari note+ is charging correctly?","acceptedAnswer":{"@type":"Answer","text":"When the LAMY safari note+ is charging, its LED flashes orange.
"}},{"@type":"Question","name":"How do I know that the LAMY safari note+ is fully charged?","acceptedAnswer":{"@type":"Answer","text":"If the LAMY safari note+ is charged and connected to a power supply, its LED lights up green. If it is disconnected from the power supply, its LED lights up or flashes blue again.
"}},{"@type":"Question","name":"Do I have to turn off the LAMY safari note+ when I'm finished using it?","acceptedAnswer":{"@type":"Answer","text":"Not necessarily. After 15 minutes of inactivity, the LAMY safari note+ switches off automatically to save battery power.
"}},{"@type":"Question","name":"What voltage can the power supply have so that I can charge the LAMY safari note+ correctly?","acceptedAnswer":{"@type":"Answer","text":"The exact specifications for a suitable power supply are: 5 V DC, min. 0.5 A, max. 3 A (15W).
"}},{"@type":"Question","name":"What can I do to prevent the device battery from being completely discharged?","acceptedAnswer":{"@type":"Answer","text":"Deep discharge of a battery can occur if the battery of an electronic device has not been used for a long period of time; in the case of the LAMY safari note+, a “long time” is approximately 6 to 8 months. To prevent deep discharge and to ensure a long battery life, it is advisable to use and charge the LAMY safari note+ at least once a month. Charging processes at ambient temperatures below 10°C and above 40°C should be avoided and should be an exception.
"}},{"@type":"Question","name":"Can I replace the tip of the LAMY safari note+?","acceptedAnswer":{"@type":"Answer","text":"Yes, the tip of the LAMY safari note+ is replaceable in the event of damage or wear and is available as a single spare part. The replacement can be carried out independently.
"}},{"@type":"Question","name":"How can I replace the tip of the LAMY safari note+?","acceptedAnswer":{"@type":"Answer","text":"To replace the tip of the LAMY safari note+, it is best to pull it out with your thumb and index fingernail. Insert the new tip into the opening at the bottom of the LAMY safari note+.
"}},{"@type":"Question","name":"Is the LAMY safari note+ made in Germany?","acceptedAnswer":{"@type":"Answer","text":"The LAMY safari note+ was developed in collaboration with our partner Adonit. LAMY develops exclusively in Heidelberg in Germany, Adonit is based in Taipei, Taiwan.
"}},{"@type":"Question","name":"What colors does the LAMY safari note+ come in?","acceptedAnswer":{"@type":"Answer","text":"The LAMY safari note+ is currently available in the following colors:
- all black
- steel black
- white
- red
Replacement tips are included in delivery. Additional replacement tips for the LAMY safari note+ can be purchased from specialist retailers or directly from the LAMY eShop.
"}},{"@type":"Question","name":"Is the LAMY safari note+ waterproof?","acceptedAnswer":{"@type":"Answer","text":"No.
"}},{"@type":"Question","name":"Can I use the LAMY safari note+ with my iPad outside of closed rooms?","acceptedAnswer":{"@type":"Answer","text":"Yes.
"}},{"@type":"Question","name":"What are the special features of the LAMY safari note+?","acceptedAnswer":{"@type":"Answer","text":"The special features of the LAMY safari note+ are...
- the ergonomic hand design of the LAMY safari note+
- the replaceable tip, which, thanks to its special nature, allows writing to be less noisy
- the iconic cap with temples, which – when put on – protects the tip and the LAMY safari note+ from unintentionally rolling away
- its two completely individually configurable function buttons
A replacement cap can be purchased at the LAMY safari note+ sales point or directly in the LAMY eShop.
"}},{"@type":"Question","name":"Can the LAMY safari note+ be engraved/customized?","acceptedAnswer":{"@type":"Answer","text":"Unfortunately, engraving the LAMY safari note+ is currently not logistically possible for private customers. For individualization solutions in the business customer area, please contact: https://www.lamy-business.com/
"}},{"@type":"Question","name":"Can I unscrew the tip?","acceptedAnswer":{"@type":"Answer","text":"The tip of the LAMY safari note+ can be pulled out and replaced with your thumb and forefinger nail or tweezers without screwing movements.
"}},{"@type":"Question","name":"What does the star on the cap mean?","acceptedAnswer":{"@type":"Answer","text":"All LAMY safari cap models/writing instruments with a cap look the same from above. So that you can immediately see from this perspective which writing instrument you want to remove, we have put codes in the form of simple characters on the caps. Cross for fountain pens, line/slot for rollerball pens, compass star for digital writing instruments and slot with circle for ink cartridge rollerballs.
"}},{"@type":"Question","name":"Can I unscrew the case of the LAMY safari note+?","acceptedAnswer":{"@type":"Answer","text":"No.
"}},{"@type":"Question","name":"How do I turn on the LAMY safari note+?","acceptedAnswer":{"@type":"Answer","text":"The LAMY safari note+ is switched on by briefly pressing the lower function button once.
"}},{"@type":"Question","name":"How do I turn off the LAMY safari note+?","acceptedAnswer":{"@type":"Answer","text":"The LAMY safari note+ is switched off with a single long press (approx. 5 seconds) on the top function button.
"}},{"@type":"Question","name":"How do I know when the tip of the LAMY safari note+ needs to be replaced?","acceptedAnswer":{"@type":"Answer","text":"On the one hand, the shape of the tip itself is severely deformed, deformed, and worn on one side. It should be replaced. Due to this, but also due to other factors that may not be clearly visible, the quality of use (font, precision, latency, etc.) may be impaired. This is the right moment for a tip change.
The cap provides maximum protection for the tip against external influences, at least while the LAMY safari note+ is not being used.
So no special precautions need to be taken. When switched on, the LAMY safari note+ can be used on several iPads at the same time, just like a LAMY safari fountain pen can be used in several notebooks at the same time: just start writing.
All functions of the LAMY safari note+ except for the assignment of the function buttons work immediately and without any installation or configuration on any compatible iPad. It is important that neither an Apple Pencil nor a stylus from another manufacturer is paired with the iPad. Please unpair them first.
To unpair Apple Pencil from your iPad, you can follow the steps below:
1. Go to "Settings" on your iPad.
2. Tap "Bluetooth".
3. Look for "Apple Pencil" in the list of paired devices.
4. Tap the info icon (i) next to the "Apple Pencil" entry.
5. Select "Ignore this device" or "Forget this device" to unpair the Apple Pencil from your iPad.
After you complete these steps, Apple Pencil will no longer be connected to your iPad and can be re-paired if you decide to use it again later.
No. The LAMY safari note+ does not have a module for recording, analyzing or storing handwriting or the content written with it.
"}},{"@type":"Question","name":"My typeface has interruptions, the connection between my LAMY safari note+ and my iPad seems to be unstable. What can I do?","acceptedAnswer":{"@type":"Answer","text":"The drop in the line is not due to a weak or broken connection, but to the contact of the tip, which in some cases may have become loose during transport. Simply pull out the tip and reinsert it.
"}},{"@type":"Question","name":"How can I configure the function buttons on the LAMY safari note+?","acceptedAnswer":{"@type":"Answer","text":"The function buttons are configured within the respective app. Where the corresponding menu item can be found can vary from app to app. This can usually be found in the settings within the app.
All functions of the LAMY safari note+ except for the assignment of the function buttons and the pressure sensitivity work immediately and without any installation or configuration on any compatible iPad.
When it comes to the function buttons, however, our goal was to give both our users and the respective apps as much freedom as possible. The best and most sensible function assignment for the buttons can vary greatly from user to user and from app to app. You can therefore configure the functions of the buttons in the respective apps yourself.
A list of all apps in which the function buttons can be configured can be found here: https://lamy.com/noteplus
All functions of the LAMY safari note+ except for the assignment of the function buttons and the pressure sensitivity work immediately and without any installation or configuration on any compatible iPad.
When it comes to the function buttons, however, our goal was to give both our users and the respective apps as much freedom as possible. The best and most sensible function assignment for the buttons can vary greatly from user to user and from app to app. You can therefore configure the functions of the buttons in the respective apps yourself.
A list of all partner apps where the function keys can be configured can be found here: https://lamy.com/noteplus
The most common reason for this is that either an Apple Pencil or a third-party stylus is paired with the iPad. Disconnect and please try again.
"}},{"@type":"Question","name":"My LAMY safari note+ was already connected to an app, but now it is no longer recognized. What can I do?","acceptedAnswer":{"@type":"Answer","text":"Pairing with an app to specifically configure the function buttons works best if the app is first opened and then the LAMY safari note+ is turned on.
"}},{"@type":"Question","name":"My LAMY safari note+ is white, but is displayed in black in the apps menu. Is my LAMY safari note+ really connected to the app?","acceptedAnswer":{"@type":"Answer","text":"Yes. For logistical reasons, the information about the color of the LAMY safari note+ is not stored in its firmware when the device is delivered. In all apps in which the function keys can also be configured, the displayed color can be selected in the settings for the LAMY safari note+.
"}},{"@type":"Question","name":"For which functions of the LAMY safari note+ do I have to connect it to the iPad or a specific app?","acceptedAnswer":{"@type":"Answer","text":"All functions of the LAMY safari note+ except for pressure sensitivity and the assignment of the function buttons work immediately on any compatible iPad without any installation or configuration. It is important that neither an Apple Pencil nor a stylus from another manufacturer is paired with the iPad. Please unpair them first.
The LAMY safari note+ is paired in the settings of the respective app. The exact location may vary from app to app.
Pairing is only possible and necessary in apps from our partners. A list of these apps can be found here: https://lamy.com/noteplus
Compatible iPad models must have at least iOS 12.2 or higher versions of iOS installed. Later versions can also be versions of iPadOS.
"}},{"@type":"Question","name":"Is the LAMY safari note+ also compatible with other non-Apple tablets?","acceptedAnswer":{"@type":"Answer","text":"No.
"}},{"@type":"Question","name":"I have an iPad, but I'm not sure what operating system it runs. How do I find out?","acceptedAnswer":{"@type":"Answer","text":"The information about the version of the operating system on an iPad can be found as described here: https://support.apple.com/de-de/HT201685
"}},{"@type":"Question","name":"The compatibility information says that the LAMY safari note+ is compatible with iOS 12.2 and above - why doesn't it work on my iPhone that has iOS 17.1 installed?","acceptedAnswer":{"@type":"Answer","text":"The LAMY safari note+ - like the Apple Pencil - is only compatible with iPads, as Apple's corresponding protocol stipulates. From the introduction of iPads until around 2019, iPads also ran on the iOS operating system; since around 2019, Apple has been developing its own operating system for iPads, iPadOS. Since it is our aim to keep the LAMY safari note+ backwards compatible for several years, it is even compatible with iPads that do not yet run iPadOS but rather iOS, namely version 12.2 or higher.
"}},{"@type":"Question","name":"Does the LAMY safari note+ also work with foils, such as those from Paperlike?","acceptedAnswer":{"@type":"Answer","text":"The LAMY safari note+ - like the Apple Pencils - works directly on the iPad display as well as on foil as long as the foil is not thicker than 0.095 millimeters. Display films from the Paperlike brand, for example, meet this criterion.
"}},{"@type":"Question","name":"Is the LAMY safari note+ compatible with an iPhone?","acceptedAnswer":{"@type":"Answer","text":"No. The LAMY safari note+ - like the Apple Pencil - is only compatible with iPads; this is what the corresponding “Apple Pencil Protocol” provides.
"}},{"@type":"Question","name":"Can I attach the cap of the LAMY safari note+ to the back of the case?","acceptedAnswer":{"@type":"Answer","text":"No, it doesn't lock. The reason for this is the resulting overall length of the LAMY safari note+ and the shift in the ideal point of balance.
"}},{"@type":"Question","name":"Can I work on several iPads at the same time with a LAMY safari note+?","acceptedAnswer":{"@type":"Answer","text":"Yes. This is because all functions of the LAMY safari note+, except for the assignment of the function buttons and the pressure sensitivity, work immediately and without any installation or configuration on any compatible iPad. It is important that neither an Apple Pencil nor a stylus from another manufacturer is paired with the iPad. Please unpair them first.
"}},{"@type":"Question","name":"I have downloaded a new iPadOS, is there anything I need to pay attention to when using the LAMY safari note+?","acceptedAnswer":{"@type":"Answer","text":"When Apple introduces new operating systems, incompatibilities may theoretically arise in the future. We always strive to remain compatible with new iPad models and versions of the iPad operating system iPadOS. However, it cannot be ruled out in the future that Apple will introduce changes or new features that limit the compatibility of third-party products.
"}},{"@type":"Question","name":"Can I use multiple LAMY safari note+ on one iPad?","acceptedAnswer":{"@type":"Answer","text":"Yes.
"}},{"@type":"Question","name":"How long does my LAMY safari note+ warranty last?","acceptedAnswer":{"@type":"Answer","text":"The warranty period valid and stipulated by law in the respective countries applies.
"}},{"@type":"Question","name":"Does the LAMY safari note+ record and/or send my data?","acceptedAnswer":{"@type":"Answer","text":"No.
However, no general statement can be made about which data is collected or not collected for use within the apps used. Please see the data protection declaration of the respective app.
LAMY pays the applicable disposal tax in each country. The LAMY safari note+ can be disposed of in every country and region in accordance with the regulations for the disposal of small electrical devices. Please find out about the relevant requirements and options on site.
"}},{"@type":"Question","name":"I have a LAMY safari Al-star EMR, can I update it so that it also works on iPads?","acceptedAnswer":{"@type":"Answer","text":"No, unfortunately that is not possible. Different technologies and communication protocols are used for different tablets from different manufacturers.
More information about the product range in the digital writing area can be found here: https://shop.lamy.com/digital-writing
LAMY also offers other digital writing instruments that are compatible with a variety of other tablets. Further information about all LAMY digital writing instruments can be found here: https://shop.lamy.com/digital-writing
"}},{"@type":"Question","name":"Why does LAMY now also produce digital writing instruments?","acceptedAnswer":{"@type":"Answer","text":"Writing on digital surfaces is the natural evolution of writing by hand. To date, however, there is no other manufacturer of digital writing instruments that, in addition to the technical aspect, also has mastered hand ergonomics, which is so important for healthy and fatigue-free writing.
"}},{"@type":"Question","name":"Where can I buy the LAMY safari note+?","acceptedAnswer":{"@type":"Answer","text":"The LAMY safari note+ is available in the LAMY eShop, the LAMY flagship stores and of course in specialist retailers. Here is the link to the LAMY eShop: https://lamy.com/noteplus
"}}]}