Repairs

Spare parts can be ordered for all LAMY writing instruments available in our portfolio. The delivery time for spare parts is 30 days.

For repairs, please contact us at service@lamyshop.ro, where we ask you to provide detailed information about the problem with your LAMY writing instrument.

You can send your writing instrument for repair as soon as the service department has confirmed that you can make the delivery, to the following address:

Service

6 Lt. Alexandru Paulescu Street

Sector 2, Bucharest

Postal code 021544

We are available Monday through Friday, from 9:00 a.m. to 5:00 p.m.

Please leave us your phone number and full address so that we can let you know the status of your repair request as soon as possible.

We will make sure that your experience with LAMY is excellent!

Made in Germany

We are a company from Heidelberg and are one of the leading German manufacturers of writing instruments.

Design

According to the Bauhaus principle “form follows function”, design for us is a holistic approach that goes beyond pure product design.

Quality

From technology and materials to production, our high quality standards run through the entire value chain.

Thinking tools

Our tools for writing, drawing and painting help to create new forms of expression and make thoughts tangible.