Warranty

The free repair of any possible material or manufacturing defect is valid for 2 years from the purchase date in the case of purchases from the LAMY US Shop, excluding damage caused by improper handling and natural wear and tear. In the event of repair-related questions, please contact our friendly service team via email at repairs@lamyinc.com.

We will be happy to help you further!

 

Items must be in new, unaltered, and unused condition. **

*Note we currently do not take back fountain pens once they are inked*

 

LAMY warranty policy

Limited Warranty

LAMY warrants its writing instruments for 2 years after purchase in accordance with the terms available at us-shop.lamy.com.

When submitting your writing instrument for warranty repair, please remove the instrucment from any package or box and send it by mail in a padded envelope, together with the original receipt for proof of purchase from an authorized LAMY retailer.

All repairs not covered under warranty may incur additional handling or repair fees.

Please mail all repairs to the following address:

LAMY Repairs
4729 E Sunrise Drive
Tucson, AZ 85718
repairs@lamyinc.com