The Lamy warranty covers manufacturer defects for a period of two years from date of purchase with a copy of the dated purchase invoice or receipt from an authorized Lamy retailer.
Items that are engraved or imprinted are not eligible for returns. These items are still covered under our standard two-year warranty program for repairs.
Please include a dated copy of your receipt or invoice to access the Lamy warranty.
If your pen or the damage to your writing instrument is not covered under the warranty, we will contact you with an estimate prior to making any repair.
Please note, our Repair Center also sells spare parts.
There is no charge for the evaluation of your writing instrument.
You can follow the repair-return instructions listed below.
Please box your pens securely and ship to address listed below:
Lamy Service Center
4729 E. Sunrise Drive
Tucson, AZ 85718
It is recommended that you insure and use tracking as we are not responsible for items damaged or lost in transit.
Please provide a description of your concerns and contact information including: return address, telephone number and E-Mail.