Authorized Resale Policy
Lamy Inc. (the “Brand Owner”) hereby adopts this Resale Policy (this “Policy”) and requires that each person, firm or entity (as applicable, a “Reseller”) that purchases Brand Owner’s products (the “Products”) for resale or other distribution agree to comply with this Policy.
Applicability; Sales to End Users Only This Policy applies to all resales of the Products; regardless as to where the Products were acquired. Unless otherwise agreed with Brand Owner in writing, Reseller may only purchase Products for resale to consumers and end user customers, and Reseller may not resell Products to other Resellers, distributors or for further distribution in any manner.
No Sales on Online Marketplaces. Without the Brand Owner’s express written consent, Reseller may not advertise or sell the Products online on any e-commerce platform, specifically including, but not limited to, Amazon, eBay and Walmart. Reseller may sell Products on its own website.
Handling, Storage and Packaging. Reseller agrees to handle and store the Products in a safe manner and in compliance with Brand Owner’s storage and handling guidelines. Reseller will ensure that any Products it purchases are stored in secure, climate-controlled warehouses. Reseller shall sell Products in their original packaging and shall not relabel, repackage or otherwise alter the Products or their packaging, nor shall reseller alter any serial number, UPC code, batch or lot code, SKU or other identifying information on Products or their packaging.
Product Inspection. Promptly upon receipt of the Products, Reseller agrees to inspect the Products for damage, defects, evidence of tampering, or other non-conformities (a “Defect”). If any Defect is identified, Reseller must not offer the Product for sale and must promptly report the Defect to Brand Owner.
Customer Service. Reseller will maintain customer service phone and email response functions to handle customer complaints, returns and other customer service functions. Reseller shall be knowledgeable about the Products. At Brand Owner’s request, Reseller will provide any reports or other information related to such customer services.
Support of Manufacturer’s Warranty. Reseller may extend to any proper purchaser of the Products the original manufacturer’s warranty in accordance with its terms. Failure to comply with this Policy will result in the total forfeiture of Reseller’s right to offer Brand Owner’s warranty.
RESELLERS WHO FAIL TO COMPLY WITH THE FOREGOING TERMS FORFEIT THE RIGHT TO SELL THE PRODUCTS OR USE ANY OF BRAND OWNER’S INTELLECTUAL PROPERTY